We discussed what I wanted, what information I needed to provide and how to provide it, and then I was unexpectedly required to pay a portion of a deposit.
I was given an itemized invoice. He said the work takes about a week and upon completion, the remaining balance is due. Shortly after I left, I was injured very badly and require surgery and a lengthy rehab time, making my career change impossible.
I asked Graham for my money back by email and received no response. The whole point of going to a resume writing service is to get your resume to be noticed by recruiters so you can get interviews. I went back to A Better Resume and asked to speak to a manager. I paid you so that i would get noticed because you claim to be experts at resumes.
Talk about terrible customer service. My very 1st time I used them the gentlemen I saw was good. After that it was horrible service and more importantly the way they speak to when there is a mistake involved.
Please do not use them because after the 1st time it seems they no longer have to be nice to you nor will they be willing to make a mistake they made even though you trusted what they said and I signed off on it. My fault for being in a hurry and trusting his suggestion!!!!! My daughter needed a professionally written resume and cover letter for college internships. Graham Nelson did a fantastic job.
I highly recommend his services. My resume was over 10 years old and since retiring three years ago it was obsolete. I came in with absolutely no resume. Graham did an amazing job getting it the way I liked it without very little direction, all I had to do was provide him the content.
Other members of my family and myself have used his numerous times. I highly suggest hiring Graham Nelson to create your resume. I wanted another set of eyes to craft my talents and experience, and make me shine prior to starting a job search.
I turned to Graham based on the three hospitality industry associates who utilized his services. He is very responsive and has good suggestions. Most importantly, he has vast experience working with talent from every industry. I appreciated his spirit and willingness to listen to me. I had a very reasonable self written resume, but wanted some input or even re-write from a professional service so went for a visit here after some search online.
Office - first impression was poor and I should have walked away small dingy, messy office, paper everywhere, and unimpressive costumer service. Seemed in the ballpark as those I saw online. I had a 30 min interview with Graham Writing Mgr , gave him a copy of my resume and came back in 1 week to review the final product. Finished Product - In 1 min of review I noticed at least 5 spelling errors, including my name and one of the companies spelt wrong 2 different ways, the wrong address, and inconsistent spacing between bullet points.
The format was slightly different, but you could barely read it since the font size was maybe 8. Now that I am trying to get back into the real world work force it seems that my resumes are falling flat. And since I have rewritten mine twice in the last few weeks I was thinking about trying an actual professional service.
I have a friend who lives downtown and she suggested this place, saying that they did a pretty good job for her. So I figured why not. What do I have to lose. So I warily went in today with but with an open mind. From the get go I was treated very well. We sat down and figured out exactly what kind of resume I needed and what goals I had in mind for what kind of a job that I was looking for.
Sure it set me back a few bucks but that was to be expected. I made sure I scanned and read over everything she had done before she made the final copy. And when I did find a couple of typos I brought them to her attention and she had no problem fixing them for me. Hopefully this does the trick. But I am over all happy with the service that they gave me. I thought they did a great job with my resume.
I felt like I received what I paid for. We scheduled an interview and wound up meeting for a second short one so they could get some more information, both were at reasonable, convenient times without any scheduling trouble. I also received the finished product in slightly less time than estimated. I felt the work itself was very professional. It was also focused towards my field as I had asked. Their work was free of any sort of formatting or proofreading errors as well.
They are an excellent choice for a resume service in the Chicago area. When you call ask for Graham, it takes a lot to impress me but he managed to do so. Once my final resume was completed, my work accomplishments popped off the paper.
Graham has a way of marketing who you are in a way that gets the attention of the employer. The investment was well worth it, not only with the resume but the cover letter as well.
I would highly recommend A Better Resume Service. I was preparing to leave the country and work abroad as of Nov. While I was out of the country I did not use Yelp and never saw the reply till now. But in regards to the reply, I must say, yes, I gave multiple pages of information, but not 10 by any means, more like 4. However, I was glad I finally got my money back, but as noted below, that happened because I specifically disputed the charge directly through my credit card company after Dan refused any of my requested compromises.
As for writing bad reviews about other people in their company I never worked with, this is false. Why would I do that? I did find one other website where I shared my poor experience with Graham not anyone else.
Btw, the other co. Graham was my assigned "resume writer. A couple days later, Dan had Graham try to contact me, despite me telling the other office that I specifically did NOT want to talk with Graham again and only wanted to speak to the owner.
I waited a week and followed up again. Then another week later, I contacted my credit card and put in a request to dispute the charges. Miraculously, 3 weeks after my initial attempt to contact the owner, he came out of the woodworks, with no compromise whatsoever. He did not offer a new resume writer, nor a discount, partial refund, nor full refund the latter of which is what I wanted, since I hired a new company and gave up on them literally only 1 day before he called me.
When I told him I just hired a new company, he asked who that was and then started bashing that company. I paid them hundreds of dollars to update my resume in hopes of changing careers and entering a new field. My hopes were quickly dashed when I received my resume in pdf format I would feel much better about taking a lighter to a hundred dollar bill OR making it rain in an empty strip club at 10am. Promotion lasts for 1 year from date of purchase. After that period, your voucher is redeemable for the amount you paid, less any value you may have received.
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A Better Resume Service has been assisting Chicago area job seekers for more than 20 years. We provide writing, editing, layout, design, printing and electronic copies of resumes, …. We provide writing, editing, layout, design, printing and electronic copies of resumes, cover letters, reference sheets, salary histories and personal statements. We also assist clients with Linkedin professional profiles. We offer a free consultation to meet with a writer, determine what needs to be done, show them examples and collect necessary information.
From a single location, we have grown to one of the largest resume writing service in the Midwest based on a commitment to quality and success with our clients. Sign Up Log In. At the top of your Chrome window, near the web address, click the green lock labeled Secure. In the window that pops up, make sure Location is set to Ask or Allow.
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A Better Resume Service Claimed. This business has been claimed by the owner or a representative. Details , Opens a popup Rating details. Editorial Services Edit , Opens a popup Edit category. A Better Resume Service. Send to your Phone. Our expert resume editors will ensure that your strengths and most relevant work experiences are highlighted. We can help tailor your resume to a specific job or industry so that you can stand above the rest.
We can also edit your cover letter to make sure that the documents in your job application are consistent with one another. With our fast turnaround times, you can apply for your dream job within 8 hours of contacting us, meaning that you will never miss an opportunity. We handle most major file types , and we are excited to work with you. Getting started is easy. Just get an instant quote below, and order today!
Order Now Try before you buy. Great quality of service. In my case Scribendi was fast as lightning. When I had an issue, it was quickly resolved to my benefit. Home Personal Resume Editing.
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